Error message “Unable to save the customer” at the time of selecting the customer on POS

There is a common error message that a user may face at the time of selecting a customer when he/she search for a customer and select it on the Retail POS (AX 2012 R3)  the error is prompted as “Unable to save the customer
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Reason: A common mistake user do is that they forget to tag the address book or a wrong address book is tagged.

Solution: Go to Account receivable > All customers > Search for your customer > under General tab > Other information > look for the address book that is tagged.

Once the address book is defined, go back to your POS > Search Customer > search customer by account name or number and then click select, the customer will surely be selected.

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